Resources:
1. Jeannette Campos's Front End Analysis Video for UMBC's EDU6032. Sample Front End Analysis posted on EDU603's Blackboard
FEA Components:
A Front End Analysis report contains these components:1. Performance Problem Statement
2. Performance Gap Analysis
2. The Root Cause Analysis
3. Findings and Recommendations
4. A Conclusion (End with recommending the next steps)
(Keep in mind that this document will be read by the organization's decision makers. Write the report succinctly and provide a broad range of recommendations for them to choose from.)
My FEA:
Tips and Best Practices from Jeannette's Video:
- Address each of the root causes in the Findings and Recommendations section.
- Highlight solutions in the F&R section, not problems.
- Present the best possible solutions, even if you think they are beyond what the company can handle.
- Be creative when creating solutions.
- It is alright to give several solutions to one finding.
- Be as objective as possible. Strive to be the "dispassionate analysts."
- Recommend learning only if the RCA revealed a lack of knowledge and/or skills.
No comments:
Post a Comment